Course Background

The Philadelphia Cricket Club is one of the finest private family-oriented full-service country clubs in America. As the nation’s oldest country club, the Club has a rich sporting heritage of which we are proud and which we strive to preserve and enrich. The Cricket Club provides preeminent recreational and social experiences for its members, their families and friends by maintaining exceptional standards in its facilities, programs, services and professional staff.

The Challenge

As a two-campus operation with high attention to member satisfaction, Philadelphia Cricket Club needs to optimize every penny. With their fleet as the second-largest maintenance line item it is always important to make sure each course has exactly the fleet they need to maintain excellent course aesthetics and playing conditions. Having the optimal pieces of equipment and understanding the cost to maintain each piece is a high priority.

The Solution

Maintaining the perfect sized fleet for 45 holes on two campuses required a true understanding and analysis of which machines were running on which jobs and how often machines were in for service and repairs. It required gathering data on engine hour usage, the efficacy of preventative maintenance programs and more. To track this data in real-time, PCC turned to OnEquip and OnLabor.

Equipment is one of the key assets of the club, fleet management affects our bottom line. With OnEquip we know which piece of equipment gave us the most value and as we start to look towards the future we can help better manage our fleet. It helps tell the members what is giving them value and what will continue to give them value in the future.                 

-Dan Meersman, Director of Grounds

The Results

Tracking the daily service and tasks performed by the mechanics team over the course of 3 months generated ample data for Uptime : Downtime reports and Total Cost of Ownership Reports. With the data in hand, Director of Grounds, Dan Meersman is able to have data-driven conversations about the best fleet set up for his grounds and team. Total Cost of Ownership reports show him when he might have a defective piece of equipment or if he needs to focus on additional operator protocols for equipment longevity.